Motivation Hits Close to Home. Our Pets.
At VCP, we are financial and technology professionals by trade, and pet lovers at heart. Our experience with the unexpected expense in the day-to-day and emergency care of our pets made us think, there must be a better way. We worked with industry leaders, took our recurring billing and payment software expertise and built what has become the leading industry solution.
Today, we provide a wellness platform to easily create and manage wellness plans, with an ecosystem to help grow additional services and provide more care. VCP is designed to help more pets get care, give pet owners choices, and provide veterinarians with tools to grow their practice.
At VCP, we set out to create options that would benefit both the pet owner and veterinarians. We had the financial technology experience; so, we talked and continue to partner with veterinarians, practice managers and industry leaders to design solutions that answer all their needs. Today, our solution has become recognized for delivering easy-to-implement, comprehensive and highly automated wellness plans and payment plans that provide veterinarians and clinics with a powerful tool to market, grow and support their business while empowering pet owners with financial options, at lower costs, allowing them to better afford the care their pets need.
VCP provides industry-leading software functionality, professional services, and wellness coaching support to empower veterinary practices and organizations of all sizes to simply and easily design, launch, market, and manage an all-inclusive wellness program.
- Plan Flexibility: Plans designed around your preventive care protocols and the value-added services you offer
- Optional Services: Add additional services at enrollment or mid-plan to personalize the plan to the pet
- Wellness Coach: A proven wellness expert to guide you at every step, from plan design and pricing to launch and beyond
- Smart Renewal Logic: Fully automated renewals with smart renewal rules at the pet and service level
- Smart Option Renewal: The ability to automatically renew to different quantities and prevent one-time options from renewing, as needed
- Beyond Preventive Care: Flexibility to create chronic illness plans with affordable monthly payments
- Missed Payment Management: Software fixes 38% of issues automatically and the VCP call center reaches out on your behalf to address the remaining issues
- Reporting: Production pay tracking, full wellness analytics, and financial reporting
- Marketing Support: Wellness Marketing On Behalf Of (MoBo) covers all of your marketing needs, including print and digital
- Enterprise Solutions: VCP is the only enterprise wellness solution to address the unique requirements of multi-location organizations
It’s About
You At VCP, our business is about building the veterinary practice and helping more pets. Our goal: to earn your trust as a valued partner providing the financial services platform, tools and support that grows your practice and enables more pet owners to obtain the pet care they seek.
Be Trustworthy
In all that we do, our customers, partners, investors, and employees need to see that we honor our promises and respect our relationships. We believe trust is earned and is shown through action.
Think Differently
Because the customer base of our different businesses spans the globe, represent a variety of industries and come in different sizes, we can draw upon those experiences to help solve problems in specific industries from a different perspective. We can continually evolve leveraging the lessons learned and best practices used across our varied customer community.
Expect and Embrace Change
Over the past 25 years we have lived it in our own business. Change keeps us relevant and our ideas fresh. As each new generation takes its place in business, they bring with them new ideas and ways of looking at our industries. Embracing these new ways while leveraging our experience leads to better solutions to help our customers succeed in an ever-changing, competitive environment.
VCP is dedicated to offering the most advanced and easy-to-use financial services platform. VCP’s solution provides veterinary practices with financial programs, tools, and services to boost sales, enhance loyalty, and grow the practice, while providing pet owners financial choices to obtain the care their pets need. We have over 25 years of experience in high-volume, complex and recurring billing and payments. Over the last decade, we have invested over $30 million in research and development. For nearly 10 years, we have been serving the veterinary industry, focused solely on the needs of veterinary professionals in their quest to help more pets live healthy happy lives.
