Episode 7 – The Strategic Power of Customizable Wellness Plans
Monument View Veterinary Hospital launched its wellness plan program in December 2020 in the thick of the pandemic. And they signed up about 140 pets in just a few months! In this episode, Practice Manager Miranda Schroeder shares their blueprint for wellness plan success, such as involving employees early on and building a culture of wellness. She explains that VCP’s customization capability proved instrumental to help them truly tailor preventive care plans to each pet to show value — while providing appropriate doctor-recommended care.
VCP was founded on the simple premise that veterinary practices can boost compliance, increase pet owner loyalty, and improve bottom line results through better financial services for pet owners. VCP has become the veterinary industry’s leading wellness plan management solution providing a comprehensive end-to-end platform that takes the uncertainty out of creating, launching and managing a wellness program. VCP’s leading wellness plans are a favorite with pet owners providing peace-of-mind in knowing their pets are getting the care they need at a monthly payment that can fit into almost any budget. The practice enjoys increased compliance, up to 10% revenue growth in the first year of launching wellness plans, and higher per pet spend.