February 15, 2021
Episode 2 – Generating Loyalty at Your Animal Hospital
Well-run wellness plans can be a tremendous driver of loyalty. But what are other complementary strategies to cultivate loyalty? Today our guest, Dr. Stacee Santi, shares impactful ideas on generating loyalty and growing compliance and revenue at your animal hospital.
VCP was founded on the simple premise that veterinary practices can boost compliance, increase pet owner loyalty, and improve bottom line results through better financial services for pet owners. VCP has become the veterinary industry’s leading wellness plan management solution providing a comprehensive end-to-end platform that takes the uncertainty out of creating, launching and managing a wellness program. VCP’s leading wellness plans are a favorite with pet owners providing peace-of-mind in knowing their pets are getting the care they need at a monthly payment that can fit into almost any budget. The practice enjoys increased compliance, up to 10% revenue growth in the first year of launching wellness plans, and higher per pet spend.
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